My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances.
Canada 3 Mars 2011
Thank you so much for getting back to us in such a timely manner. This takes off so much pressure and allows them to move on as a family. Again thank you.
Canada, le 11 Mars 2011
I was very impressed with the whole process and glad to know there is something available at such a reasonable price for people to access.
Canada, le 11 Mars 2011
Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )
Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuin concern for your clients. Again, BRAVO !!!
États Unis, le 26 Avril 2011
Thank you for your quick response and excellent service. It is appreciated
Have a great weekNouvelle-Zélande, le 26 Avril 2011
Thanks for excellent client service by your companyHaïti, le 29 Avril 2011
I just wanted to write you a note to tell you thank you for all of your patience, understanding and kindness..
...I was reading over the correspondence between us this past few months and I took note of how well you handled my repetitive questions, and rambling. You handled them with professionalism and dignity.
I’m sure you have to deal with a lot of people on a daily basses with regard to this type of ‘sensitive’ matter. but I wanted to say thank you! You have been fantastic. I honestly cant say thank you enough. for the time and care you took with me!Canada, 13 Mai 2011
A life changing email for a group of people.
Thankyou so much.Canada, 16 Mai 2011See more ...
Thank you very much & keep up the good work!Afrique du Sud, le 20 mai 2011
Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test.Afrique du Sud, le 10 Juin 2011
A big thank you to everyone for doing the DNA test. This has made my life an easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work.Nouvelle-Zélande, le 22 Juin 2011
Thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador.Afrique du Sud, le 25 Juin 2011
I appreciate very much, excellent service. Best Regards
Nouvelle-Zélande, le 21 Juillet 2011
Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient.Afrique du Sud, le 23 Août 2011
I have been pleasantly surprised with the high standard of professionalism and prompt communication. My concerns seemed to be important and my case was dealt with sensitively. Even when I called the Auckland office, they were informatuve, friendly and re assured me (Was a difficult time for me).
easyDNA is one of the few customer focussed business' left.
I would recommend your services to anyone needing them :)
Thank you very very muchNouvelle-Zélande, 2 Septembre 2011
Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers.Afrique du Sud, 5 Septembre 2011